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Policies

CONTACT INFO

MAILING ADDRESS:
1095 Military Trail, #1722
Jupiter, FL 33458

PHONE: Office: 561-449-9956 – Please leave a message if we don’t answer and we’ll call you back during business hours.

Note: This is a new and permanent phone number for us. All toll-free numbers currently on product labels are no longer valid and the new number will be updated on labels going forward.

EMAIL: Contact@ThornRidge.com

HOURS

HOURS: Internet Retail Store is open 24/7 – Orders placed over the weekend or on holidays ship the following business day.

OFFICE HOURS: Mon-Fri 9:00 to 5:00

SHIPPING HOURS:
Mon-Sat (AM only on Sat) @ Shipper’s Hours

CUSTOMER SERVICE

GENERAL FAQ’S
PRODUCT FAQ’s
ORDER CHANGE POLICY
SHIPPING POLICY
RETURNS & REFUND POLICY
PRIVACY POLICY
TERMS OF SERVICE
WHOLESALE PARTNERSHIPS
TRADEMARK AND COPYRIGHT NOTICE

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© 2026 Thorn Ridge® and Thorn Ridge Ranch® All Rights Reserved. Thorn Ridge®, Thorn Ridge Ranch®, Primal Lure®, Cherry Vamp®, Hardly Innocent®, Thorn Ridge Primal Lure®, Thorn Ridge Lumberjack®,Thorn Ridge Phantom®, Thorn Ridge Renegade®, Thorn Ridge Mountaineer®, Thorn Ridge Del Rio®, and Thorn Ridge Cherry Vamp® are registered trademarks of Thorn Ridge, Inc.